My invoices

Each period of your Subscription generates an Invoice. From Invoices, in the menu, you see all of yours, their payment status and their due date, and you can download or pay them.

The list of invoices

Each row shows the Invoice Code (for example INV-258838), the Status, the Subscription (who pays and for which beneficiary), the Plan with its price and the Due Date. The date tells you how much time is left (“In 6 days”) or, in red, how many days late an unpaid invoice is.

You can search with Filter data…, filter by Status, Payment Method or dates and Export the list. On Home, the Pending Invoices card tells you how many you have left to pay and for how much.

Invoice statuses

Status	Meaning
Pending	Issued and waiting for payment.
Review	You uploaded a payment proof and your organization is reviewing it.
Paid	The payment was confirmed.
Failed	The online payment was rejected.

Invoice actions

With the row’s ⋯ button:

Action	What it’s for
View details	Opens the details: invoice and payment status, your details, the plan, the amount and the payment reference.
Download PDF	Downloads the invoice as a PDF.
Upload payment	Only on Pending invoices: attaches the proof of a transfer.
Pay with Wompi	Only on Pending invoices and if your organization has online payment turned on.

The steps to pay are in Payment methods.

Tip

If an invoice shows days late or appears as Failed, check Payment methods and, if you can’t solve it, contact your Organization.

Caution

You only see your own invoices: those of the subscriptions in which you are the paying User.